Courses

All our courses are also available for online delivery

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Contract Management Training

As contracts continue to be the foundation of business relationships, organizations need to implemen

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Health Insurance Underwriting Course

Health insurance underwriters help determine if those who have applied for a health insurance plan q

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Result Based Project Management Monitoring and Evaluation Course

Monitoring and evaluation, as key results based management tools, are increasingly called upon withi

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Managing Your Boss ("Managing Up”) Training

Provides practical skills participants need to stimulate better performance, improve their working l

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The Excellent Front Desk and customer interface Officer Training

How does the person manning the front desk of your office handle several people simultaneously with

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Teamwork Training - Working Effectively with Others

The course explores the characteristics, challenges, and pitfalls of teams at any stage of growth fr

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Impact Evaluation Practice Training

The nature of development work – regionally, nationally or internationally – requires ac

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Target Setting, Productivity and Performance Appraisal Course

This course is designed for organizations that desire to (1) Set organization-specific goals that mo

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Strategic Thinking Skills Workshop

Strategic thinking is about unraveling the mysteries of the chaotic world around us and harnessing p

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Customer Care and Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

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Accounts Receivable and Credit Policies Management Course

A sizable share of a company's working capital is tied up in Accounts Receivable (AR) and this p

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Recruitment, Interview and Selection Skills Course

Human Resource planning is one of the most important and critical aspects for any organization. It i

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Advanced Impact Evaluation of Development Interventions Training

The nature of development work – regionally, nationally or internationally – requires ac

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Financial Modeling and Data Analysis Using Excel and BI Training

Financial Modelling and financial data analytics provides scientific support to decision-making conc

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Strategic Communication Management Training

The program is designed to foster strategic thinking and logical analysis focused on creating soluti

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Digital Finance for Financial Inclusion Training

The program is designed to identify the impact of digital finance (including Internet banking, Mobil

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Artificial Intelligence for Business Professionals (AIBIZ) Training

AIBIZ offers business leaders, project managers, and other stakeholders with a streamlined course an

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Know Your Customer (KYC) and Anti-Money Laundering (AML) Compliance Training

By the end of the course delegates will: 1) Appreciate and understand the latest crime prevention re

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Audit Evidence an Documentation Training

Auditors perform audit procedures to obtain audit evidence that will allow them to draw reasonable c

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Advanced Facilities Management and Maintenance Training

Success as a facilities manager means juggling competing needs and expectations with a high level of