Courses

All our courses are also available for online delivery

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Investigative Interviewing Training: Principles, Strategies & Techniques

The program describes differences between general and investigative interviewing in terms of: (1) Ap

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Behavioral & Communication Skills Training for Internal Auditors

Internal auditors must develop and maintain good relations with auditees in order to gain informatio

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Developing Personal Assistants (PA) Management Skills Course

At the end of the program, you should be able to: (1) Develop your management and business skills. (

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Public Relations Course

Public relations (PR) involves using all forms of media and communication to build, maintain and man

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Superior Customer Service Training

The purpose of the program is to develop customer service skills that increase value to the particip

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Telemarketing & E-commerce Training

Everyone who sells seems to be on the phone for at least part of the day. This one day training work

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The Balanced Scorecard Training

During this program, participants will: (1) Explore a powerful measurement framework for aligning st

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Administrative Office Management Course

In this era of dramatic change in the business world, admin office personnel have never been more ch

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Measuring & Managing Operational Risk Training

This extensive and very practical 5-day workshop is designed to build an understanding of the import

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Fixed Assets Management Course

In the world of accounting, the savings potential of improved fixed asset management is often overlo

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Advanced Diplomatic Protocol & Etiquette Training

With the evolution of globalization, protocol has become a highly sophisticated and strategic asset

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Healthcare Customer Service Course

This customer service course for hospitals, medical centres, clinics, maternity homes and health mai

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Advanced Operational Risk Management Training in the Energy Sector

This extensive and very practical workshop is designed to build an understanding of the importance o

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Advanced Operational Risk Management in the Oil & Gas Sector

Operational risk in the oil industry may lead to environmental disasters and to heavy loss of human

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Healthcare Utilization Management Course

When it comes to healthcare utility management, medical facilities are faced with a growing number o

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Protocol, Travel Management & Diplomatic Etiquette Training

With the evolution of globalization, protocol has become a highly sophisticated and strategic asset

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Customer Loyalty & Retention Strategies Training

Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal

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Cyber Secure Coder (CSC) Certification Training

With Cyber Secure Coder (CSC), candidates will learn about vulnerabilities that undermine security,

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Data Protection Training

Participants will be able to: (1) Learn everything they need to know about the General Data Protecti

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Internet of Things for Business Professionals (IoTBIZ) Training

IoTBIZ offers business leaders a streamlined course and associated credential to open collaboration

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