Courses

All our courses are also available for online delivery

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Superior Customer Service Training

The purpose of the program is to develop customer service skills that increase value to the particip

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Fixed Assets Management Course

In the world of accounting, the savings potential of improved fixed asset management is often overlo

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Advanced Diplomatic Protocol & Etiquette Training

With the evolution of globalization, protocol has become a highly sophisticated and strategic asset

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Measuring & Managing Operational Risk Training

This extensive and very practical 5-day workshop is designed to build an understanding of the import

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Advanced Operational Risk Management in the Oil & Gas Sector

Operational risk in the oil industry may lead to environmental disasters and to heavy loss of human

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Customer Loyalty & Retention Strategies Training

Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal

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Healthcare Customer Service Course

This customer service course for hospitals, medical centres, clinics, maternity homes and health mai

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Healthcare Utilization Management Course

When it comes to healthcare utility management, medical facilities are faced with a growing number o

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Data Protection Training

Participants will be able to: (1) Learn everything they need to know about the General Data Protecti

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Behavioral & Communication Skills Training for Internal Auditors

Internal auditors must develop and maintain good relations with auditees in order to gain informatio

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Developing Personal Assistants (PA) Management Skills Course

At the end of the program, you should be able to: (1) Develop your management and business skills. (

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Protocol, Travel Management & Diplomatic Etiquette Training

With the evolution of globalization, protocol has become a highly sophisticated and strategic asset

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Public Relations Course

Public relations (PR) involves using all forms of media and communication to build, maintain and man

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Advanced Operational Risk Management Training in the Energy Sector

This extensive and very practical workshop is designed to build an understanding of the importance o

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Internet of Things for Business Professionals (IoTBIZ) Training

IoTBIZ offers business leaders a streamlined course and associated credential to open collaboration

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Advanced Shipping Logistics & Supply Chain Management Training

The training will present a general basic to advanced knowledge of maritime logistics, challenges in

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Effective Teamwork Training: Working with A Winning Team

The course explores the characteristics, challenges, and pitfalls of teams at any stage of growth fr

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Travel, Transportation & Logistics Management Training

The quality of operations in the travel, transportation, fleet and logistics functions has a direct

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Comprehensive Course on Internal Control, Compliance, Governance & Risk Management

This program provides participants the opportunity to: (1) Gain a positive, firm and broad-based und

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Result Based Project Management Monitoring and Evaluation Course

Monitoring and evaluation, as key results based management tools, are increasingly called upon withi

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