At the end of the program, you should be able to: (1) Develop your management and business skills. (2) Cope with work in high pressure environments. (3) Partner with your boss; Effectively self-manage. (4) Be a good team player. (5) Explore the nature of modern management. (6) Learn the application of management principles and theories to work organizations. (7) Review the models of managers and discover what type of manager your boss is. (8) Understand the functions of managers. (9) Effectively manage your time, deal with other staff, handle external appointments, schedule and monitor projects. For Personal Assistants, Executive Assistants and Confidential Secretaries to Chairmen, Chief Executives, Executive Directors, General Managers and other top executives or Government Functionaries.