Courses

All our courses are also available for online delivery

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Professional Telephone Skills for the Help Desk Training

The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane

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Vouching Course

The major objectives of this course include equipping participants with the tool and technique of vo

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Event Planning and Management Fundamentals Course

Event planning and management are not easily mastered, and it takes plenty of creativity to design a

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Healthcare Customer Service Course

This customer service course for hospitals, medical centres, clinics, maternity homes and health mai

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Fixed Assets Management Course

In the world of accounting, the savings potential of improved fixed asset management is often overlo

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Measuring and Managing Operational Risk Training

This extensive and very practical 5-day workshop is designed to build an understanding of the import

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Healthcare Utilization Management Course

When it comes to healthcare utility management, medical facilities are faced with a growing number o

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Foreign Exchange (FX) Market Operations Training

Foreign exchange is a business of exchanging one currency for another. All major currencies now move

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Hospital Management Course

Managing hospital for growth and profitability involves an unwavering focus on patient experience. T

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Hotel and Restaurant Management Training

Upon completion of the program, students will be able to: (1) Understand the trends and traits of th

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Diplomatic Protocol, Etiquette and Travel Management Training

With the evolution of globalization, protocol has become a highly sophisticated and strategic asset

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Asset and Inventory Management Training

The course helps you learn about best practices for fixed asset and inventory management and suggest

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Internet of Things for Business Professionals (IoTBIZ) Training

IoTBIZ offers business leaders a streamlined course and associated credential to open collaboration

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Superior Customer Service Training

The purpose of the program is to develop customer service skills that increase value to the particip

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Investigative Interviewing Training: Principles, Strategies and Techniques

The program describes differences between general and investigative interviewing in terms of: (1) Ap

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Customer Loyalty and Retention Strategies Training

Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal

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Administrative Office Management Course

In this era of dramatic change in the business world, admin office personnel have never been more ch

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News Media Management Workshop

Few people are natural talents when it comes to radio or television interviews, and most find it a s

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Security Planning, Development and Management Training

Security planning process addresses the modern challenges of studying Risk Analysis, Security Survey

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Data Protection Training

Participants will be able to: (1) Learn everything they need to know about the General Data Protecti