Description

The program introduces the eight quality management principles on which the quality management system (QMS) standards of the Organization for International Standardization (ISO) series are based. It also covers the six quality tools required by quality inspection agencies such as SON, NAFDAC, etc., supplier capabilities, process capabilities (including statistical process control), humansigma, total supply chain, customer service & overall system quality. For QA/QC Directors, Chiefs, Managers and Supervisors; Process Analysts, Quality Inspectors, Auditors, Engineers, Technicians and anyone who would like to improve their knowledge in QA/QC to achieve international quality standards and awards.