Courses

All our courses are also available for online delivery

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The Excellent Front Desk and Customer Interface Officer Training

How does the person manning the front desk of your office handle several people simultaneously with

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Impact Evaluation Practice Training

The nature of development work – regionally, nationally or internationally – requires ac

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Product and Brand Management Training

The course takes a unique focus on branding from a business perspective. Participants to this course

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Customer Care and Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

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Facilities Management and Maintenance Training

Success as a facilities manager means juggling competing needs and expectations with a high level of

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Project Management Training

Making missed deadlines, budget over-runs, missed deliverables, unsatisfied customers, unrealistic e

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Cash and Treasury Operations Management Training

Business analysts report that poor cash management is the main reason for business failure. Poor cas

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Public Health Surveillance Course

“The Africa Region has had to deal with outbreaks of cholera, meningococcal meningitis, typhoi

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Digital Finance for Financial Inclusion Training

The program is designed to identify the impact of digital finance (including Internet banking, Mobil

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Quality Management in Healthcare Training

This specialist program is an extension of our Quality Assurance and Quality Control (QA/QC) Trainin

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Target Setting, Productivity and Performance Appraisal Course

This course is designed for organizations that desire to (1) Set organization-specific goals that mo

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Advanced Human Resource Development (HRD) Training

In this exciting conference, we present the current results of the Chartered Institute of Personnel

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Recruitment, Interview and Selection Skills Course

Human Resource planning is one of the most important and critical aspects for any organization. It i

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Behavioral Interviewing Skills and Techniques Training

Finding the right person to recruit is important for business growth, and it can be a very expensive

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Advanced Inventory and Warehouse Logistics Management Workshop

To gain an edge in today’s competitive environment, your warehouse and inventory management sy

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Research, Innovation and Startups Workshop

The training workshop aims to explore the effectiveness and the experience of fostering actions for

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Big Data Analytics Course

Data science plays an important role in many industries. In facing massive amount of heterogeneous d

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Retirement Planning and Real-Estate Management Training

The purpose of the training is to 1. Assist prospective retirees in preparing their Personal Retirem

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Public and Press Relations Course

This is an intensive training course on how to write effective press releases and plan a successful

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Risk Based Internal Auditing Workshop

Internal auditors play a key role in providing assurance to the board, generally through the audit c

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