Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal
In this era of dramatic change in the business world, admin office personnel have never been more ch
Operational risk in the oil industry may lead to environmental disasters and to heavy loss of human
Security planning process addresses the modern challenges of studying Risk Analysis, Security Survey
Participants will be able to: (1) Learn everything they need to know about the General Data Protecti
At the end of the program, you should be able to: (1) Develop your management and business skills. (
With the evolution of globalization, protocol has become a highly sophisticated and strategic asset
Internal auditors must develop and maintain good relations with auditees in order to gain informatio
The major objectives of this course include equipping participants with the tool and technique of vo
Organizations that run at peak performance understand that improving employee performance must be an
Cinema is a language and within it are the specific vocabularies and sub-languages of the lens, comp
This course comprises interactive three-part workshops designed to give you practical business plann
The quality of operations in the travel, transportation, fleet and logistics functions has a direct
Corporate and political leadership, communicators, activists, NGOs and sponsors all require a great
This extensive and very practical workshop is designed to build an understanding of the importance o
This program provides participants the opportunity to: (1) Gain a positive, firm and broad-based und
How does the person manning the front desk of your office or business handle several people simultan
Project Accounting describes the role of the accountant in designing a cost collection system for a
The basic objective of this program is to train the leaders, members, managers and personnel of coop
Participants will gain an understanding of principles, methods and trends in Environmental, Social a