Courses

All our courses are also available for online delivery

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Basic Writing Skills Workshop

Employees and managers who complete this business writing course acquire skills, tools and resources

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CyberSAFE Certification Training

This certification training will enable candidates to identify the most common risks involved in usi

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Customer Care and Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

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Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

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Successful Fleet and Transport Management Training

In this course, you will learn about key fleet management principles, trends and best practices - no

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Public Health Surveillance Course

“The Africa Region has had to deal with outbreaks of cholera, meningococcal meningitis, typhoi

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Cash and Treasury Operations Management Training

Business analysts report that poor cash management is the main reason for business failure. Poor cas

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Digital Finance for Financial Inclusion Training

The program is designed to identify the impact of digital finance (including Internet banking, Mobil

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Corporate Compliance Course

Employees must learn to comply with rules established by their organizations, the government, regula

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Corporate Culture Training

The strength of your organization's culture is one of the most fundamental competitive adva

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Data and Records Management Workshop for Administrative and Registry Staff

This course focuses on how to develop best practice record and data management. Efficient record and

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Target Setting, Productivity and Performance Appraisal Course

This course is designed for organizations that desire to (1) Set organization-specific goals that mo

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Advanced Human Resource Development (HRD) Training

In this exciting conference, we present the current results of the Chartered Institute of Personnel

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Community-Based Project Development and Management Training

This course introduces important issues and principles for developing and managing community-based p

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Research, Innovation and Startups Workshop

The training workshop aims to explore the effectiveness and the experience of fostering actions for

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Behavioral Interviewing Skills and Techniques Training

Finding the right person to recruit is important for business growth, and it can be a very expensive

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Advanced Inventory and Warehouse Logistics Management Workshop

To gain an edge in today’s competitive environment, your warehouse and inventory management sy

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Big Data Analytics Course

Data science plays an important role in many industries. In facing massive amount of heterogeneous d

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Retirement Planning and Real-Estate Management Training

The purpose of the training is to 1. Assist prospective retirees in preparing their Personal Retirem

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E-Entrepreneurship and Innovation Training

E-business is being heralded as the new economy. However, developments in the area of new online bus