The course provides participants with not only broad understanding of a laboratory quality management system but covers advanced topics in the field including:
(1) Facilities and safety;
(2) Equipment;
(3) Purchasing and inventory;
(4) Sample management;
(5) Quality control for quantitative, qualitative and semiquantitative procedures;
(6) Audits and external quality assessment;
(7) Occurrence management;
(8) Documents, Records and Information management;
(9) Customer Service:
(10) Organization; and
(11) Quality improvement.
For Chief Senior Laboratory Scientists, Technicians, Quality Control Analysts and Lab Managers.
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