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02 Jun, 2025
The course provides an opportunity for participants to explore modern areas of improving alumni rela
02 Jun, 2025
The program focuses on developing a strategy to manage and develop a key account. The course takes d
07 Jul, 2025
The purpose of the program is to develop customer service skills that increase value to the particip
07 Jul, 2025
The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane
28 Jul, 2025
Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee
11 Aug, 2025
How does the person manning the front desk of your office handle several people simultaneously with
01 Sep, 2025
At the end of the program participants should be able to: (1) Provide customers with a compelling re
08 Sep, 2025
Today’s customers demand authenticity and professionalism. Scripts and standard responses are
08 Sep, 2025
The program focuses on developing a strategy to manage and develop a key account. The course takes d
08 Sep, 2025
The program focuses on developing a strategy to manage and develop a key account. The course takes d
29 Sep, 2025
The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane
06 Oct, 2025
The purpose of the program is to develop customer service skills that increase value to the particip
06 Oct, 2025
Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal
27 Oct, 2025
Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee
10 Nov, 2025
How does the person manning the front desk of your office handle several people simultaneously with
01 Dec, 2025
At the end of the program participants should be able to: (1) Provide customers with a compelling re
08 Dec, 2025
Today’s customers demand authenticity and professionalism. Scripts and standard responses are
