Customer Service/Customer Relations Courses

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Customer Care & Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

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Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

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Key Account Management Course

The program focuses on developing a strategy to manage and develop a key account. The course takes d

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Call Centre Training for Call Centre Executives

Today’s customers demand authenticity and professionalism. Scripts and standard responses are not

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Professional Telephone Skills Training for the Help Desk

The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane

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Superior Customer Service Training

The purpose of the program is to develop customer service skills that increase value to the particip

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Customer Loyalty & Retention Strategies Training

Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal

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Customer Care & Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

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Data Mining & Customer Experience Management Training

How does the person manning the front desk of your office handle several people simultaneously with

image 06 Dec, 2021

Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

image 13 Dec, 2021

Key Account Management Course

The program focuses on developing a strategy to manage and develop a key account. The course takes d

image 13 Dec, 2021

Call Centre Training for Call Centre Executives

Today’s customers demand authenticity and professionalism. Scripts and standard responses are not