Customer Service/Customer Relations Courses

image 26 Feb, 2024

Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

image 04 Mar, 2024

Alumni Relations Management Course

The course provides an opportunity for participants to explore modern areas of improving alumni rela

image 04 Mar, 2024

Key Account Management Course

The program focuses on developing a strategy to manage and develop a key account. The course takes d

image 04 Mar, 2024

Call Centre Training for Call Centre Executives

Today’s customers demand authenticity and professionalism. Scripts and standard responses are

image 01 Apr, 2024

Professional Telephone Skills for the Help Desk Training

The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane

image 08 Apr, 2024

Superior Customer Service Training

The purpose of the program is to develop customer service skills that increase value to the particip

image 08 Apr, 2024

Customer Loyalty and Retention Strategies Training

Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal

image 29 Apr, 2024

Customer Care and Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

image 13 May, 2024

Customer Experience Management Training

How does the person manning the front desk of your office handle several people simultaneously with

image 27 May, 2024

Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

image 03 Jun, 2024

Key Account Management Course

The program focuses on developing a strategy to manage and develop a key account. The course takes d

image 03 Jun, 2024

Call Centre Training for Call Centre Executives

Today’s customers demand authenticity and professionalism. Scripts and standard responses are

image 03 Jun, 2024

Alumni Relations Management Course

The course provides an opportunity for participants to explore modern areas of improving alumni rela

image 01 Jul, 2024

Professional Telephone Skills for the Help Desk Training

The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane

image 08 Jul, 2024

Superior Customer Service Training

The purpose of the program is to develop customer service skills that increase value to the particip

image 08 Jul, 2024

Customer Loyalty and Retention Strategies Training

Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal

image 29 Jul, 2024

Customer Care and Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

image 12 Aug, 2024

Customer Experience Management Training

How does the person manning the front desk of your office handle several people simultaneously with

image 02 Sep, 2024

Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

image 09 Sep, 2024

Alumni Relations Management Course

The course provides an opportunity for participants to explore modern areas of improving alumni rela

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