Customer Service/Customer Relations Courses

image 31 Jan, 2022

Customer Care & Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

image 28 Feb, 2022

Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

image 07 Mar, 2022

Call Centre Training for Call Centre Executives

Today’s customers demand authenticity and professionalism. Scripts and standard responses are

image 07 Mar, 2022

Key Account Management Course

The program focuses on developing a strategy to manage and develop a key account. The course takes d

image 04 Apr, 2022

Professional Telephone Skills for the Help Desk Training

The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane

image 11 Apr, 2022

Customer Loyalty & Retention Strategies Training

Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal

image 11 Apr, 2022

Superior Customer Service Training

The purpose of the program is to develop customer service skills that increase value to the particip

image 02 May, 2022

Customer Care & Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

image 16 May, 2022

Data Mining & Customer Experience Management Training

How does the person manning the front desk of your office handle several people simultaneously with

image 30 May, 2022

Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

image 06 Jun, 2022

Key Account Management Course

The program focuses on developing a strategy to manage and develop a key account. The course takes d

image 06 Jun, 2022

Call Centre Training for Call Centre Executives

Today’s customers demand authenticity and professionalism. Scripts and standard responses are

image 04 Jul, 2022

Professional Telephone Skills for the Help Desk Training

The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane

image 11 Jul, 2022

Customer Loyalty & Retention Strategies Training

Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal

image 11 Jul, 2022

Superior Customer Service Training

The purpose of the program is to develop customer service skills that increase value to the particip

image 01 Aug, 2022

Customer Care & Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

image 05 Sep, 2022

Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

image 12 Sep, 2022

Call Centre Training for Call Centre Executives

Today’s customers demand authenticity and professionalism. Scripts and standard responses are

image 12 Sep, 2022

Key Account Management Course

The program focuses on developing a strategy to manage and develop a key account. The course takes d

image 03 Oct, 2022

Professional Telephone Skills for the Help Desk Training

The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane

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