Customer Service/Customer Relations Courses

image 05 Dec, 2022

Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

image 12 Dec, 2022

Alumni Relations Management Course

The course provides an opportunity for participants to explore modern areas of improving alumni rela

image 12 Dec, 2022

Call Centre Training for Call Centre Executives

Today’s customers demand authenticity and professionalism. Scripts and standard responses are

image 02 Jan, 2023

Professional Telephone Skills for the Help Desk Training

The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane

image 09 Jan, 2023

Customer Loyalty & Retention Strategies Training

Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal

image 09 Jan, 2023

Superior Customer Service Training

The purpose of the program is to develop customer service skills that increase value to the particip

image 30 Jan, 2023

Customer Care & Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

image 27 Feb, 2023

Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

image 06 Mar, 2023

Alumni Relations Management Course

The course provides an opportunity for participants to explore modern areas of improving alumni rela

image 06 Mar, 2023

Key Account Management Course

The program focuses on developing a strategy to manage and develop a key account. The course takes d

image 06 Mar, 2023

Call Centre Training for Call Centre Executives

Today’s customers demand authenticity and professionalism. Scripts and standard responses are

image 03 Apr, 2023

Professional Telephone Skills for the Help Desk Training

The help desk is a place where the relentless ringing of the phone can slowly drive a perfectly sane

image 11 Apr, 2023

Customer Loyalty & Retention Strategies Training

Improving customer loyalty is an essential element in customer retention. The CRM forum will reveal

image 11 Apr, 2023

Superior Customer Service Training

The purpose of the program is to develop customer service skills that increase value to the particip

image 02 May, 2023

Customer Care & Conflict Resolution Training

Customer service/care is the backbone of all thriving businesses. Besides helping your customers fee

image 15 May, 2023

Data Mining & Customer Experience Management Training

How does the person manning the front desk of your office handle several people simultaneously with

image 29 May, 2023

Customer Relationship Management (CRM) Course: Beyond Customer Expectations

At the end of the program participants should be able to: (1) Provide customers with a compelling re

image 05 Jun, 2023

Key Account Management Course

The program focuses on developing a strategy to manage and develop a key account. The course takes d

image 05 Jun, 2023

Alumni Relations Management Course

The course provides an opportunity for participants to explore modern areas of improving alumni rela

image 05 Jun, 2023

Call Centre Training for Call Centre Executives

Today’s customers demand authenticity and professionalism. Scripts and standard responses are

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